Support
A question, a problem or an idea? We'd love to hear from you.
Email us
We usually reply within two business days. For app issues, include the app name and your phone model and Android version, or your Roku model.
Yalla Diet
The end-of-fast alert arrives late
In the app, open Settings and turn on exact timing, then allow the "Alarms & reminders" permission. Also check that notifications are on for the app and that battery saving isn't blocking it.
I don't get any notifications
Android Settings, then Apps, then Yalla Diet, then Notifications: turn them on. Some phones (Xiaomi, Oppo, Huawei) also need you to allow the app to run in the background.
I want to change my plan
On the home screen, tap any plan's card, then choose that plan.
I want to delete my data
See the data deletion page.
Yalla Diet privacy policy · Terms and medical disclaimer
Prayer Times & Adhan (Roku)
How do I exit the app?
Press Back on your Roku remote from the app's home screen.
A prayer time looks wrong
Press OK to open Settings, check that the city is right, and choose the calculation method for your country (for example the Egyptian General Authority of Survey for Egypt, or Umm al-Qura for Saudi Arabia). If Asr is off, try changing the Asr school.
The Adhan doesn't play
Check that the TV isn't muted and that the Adhan is on for that prayer in Settings. You can test the sound with "Play the Adhan now (preview)". The Adhan plays as long as the app is open on screen.
A voice says "downloads once"
That voice isn't built into the app. It downloads once when you choose it and is saved on the TV, then plays offline. Until it downloads, or if you're offline, the built-in Adhan plays.